You should learn to take ______ of every opportunity to improve your oral English.A.chance
You should learn to take ______ of every opportunity to improve your oral English.
A.chance
B.use
C.action
D.advantage
You should learn to take ______ of every opportunity to improve your oral English.
A.chance
B.use
C.action
D.advantage
第2题
A、what
B、it
C、that
D、the one
第3题
In the first part of your essay you should state clearly your main argument, and in the second part you should support your argument with appropriate details. In the last part you should bring what you have written to a natural conclusion or make a summary.
You should supply an appropriate title for your essay.
Marks will be awarded for content, organization, grammar and appropriateness. Failure to follow the above instructions may result in a loss of marks.
第4题
1.Speaking is the ground-work while you are learning a foreign language.
A.正确B.错误
2.The best way to learn through mistakes is to try your best to speak.
A.正确B.错误
3.When you write, you will learn how to speak.
A.正确B.错误
4.When you read, you should choose interesting books for you.
A.正确B.错误
5.When you find some new words in reading, you should guess their meanings first.
A.正确B.错误
第5题
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
What to Do When Receiving a Bad Performance Review
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
What to Do After Receiving a Bad Performance Review
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
Ways to Improve a Bad Performance Review
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示:通过题目后的下拉选项框选择正确答案。
1.What should you do when you are given a bad performance review?
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review?
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3.What should you do if you do not agree with the bad performance review?
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4.How do you improve a bad performance review?
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5.Why should we understand the cause of a bad performance review?
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
第6题
阅读理解
HOW TO HANDLE A BAD PERFORMANCE REVIEW
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
WHAT TO DO WHEN RECEIVING A BAD PERFORMANCE REVIEW
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
WHAT TO DO AFTER RECEIVING A BAD PERFORMANCE REVIEW
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
WAYS TO IMPROVE A BAD PERFORMANCE REVIEW
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示:通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad performance review?{A; B; C}
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review?{A; B; C}
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3. What should you do if you do not agree with the bad performance review?{A; B; C}
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4. How do you improve a bad performance review?{A; B; C}
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5. Why should we understand the cause of a bad performance review?{A; B; C}
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
第7题
阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:
Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.
Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.
Show that you careA、Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.
Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
1. At whom do angry customers tend to aim their dissatisfaction and complaints? {A、B、C}
A. staff members
B. company managers
C. those who accompany them
2. When a customer shouts rudely at you, you should {A、B、C}.
A. argue back and protect yourself
B. keep quiet and leave the customer alone
C. keep calm and listen carefully to the customer
3. The underlined sentence “Use your ears more than your mouth” means {A、B、C}.
A. Your mouth is not more important for you than your ears.
B. You should listen more than you speak.
C. You should talk more than you listen.
4. When dealing with an angry customer, which is NOT the right attitude? {A、B、C}
A. Be concerned.
B. Be patient.
C. Be amused.
5. Which of the following statements is true according to the passage? {A、B、C}
A. When the customers complain, you needn’t listen carefully.
B. You needn’t say sorry to those angry customers.
C. You should relax yourself and try to understand the angry customers.
第8题
Section B
Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice.
Boys and girls, never forget that you educate yourselves. Schools, books and teachers are helps, but you have to do the work. Only by persevering, industrious efforts can you become well educated.
There are two objects in education: first, to develop yourself; second, to gain knowledge. To develop yourself is to strengthen and cultivate your whole being; to improve your memory and reasoning powers; to learn to think and judge correctly; in short, to have your mind grow, so that you will be better able to do your work in life.
You develop yourself by acquiring an education, thinking about, and using it; for education is the food to make your mind grow. To gain knowledge is to learn tacts and methods which will be of use to you in life.
There are four sources from which to derive education; from your own observation, from your experience, from the conversation of others, and from study. You can learn much without books and teachers.
When you visit a manufactory, examine the machinery; try to learn how the power applied at one point moves levers and wheels until it reaches the part that does the work. Wherever work is going on, be sure to learn how it is done. Study into causes and results. The steam engine came from the boy Watt's watching a boiling teakettle, and thinking about it.
Listen to conversation, you can learn something useful from every one. Every one can teach the best-educated man something. Ask people to tell you of what they have seen and known. Never be ashamed to ask about what you do not understand. A learned man was asked how he had acquired such a vast amount of knowledge. "By asking information of every one," he answered.
To educate yourself, you must read, study, observe, reflect, reason, and think. Keep your eyes open, and your mind at work.
The most appropriate title for this passage would be ______.
A.Self-education
B.Objects in Education
C.Ways of Developing Oneself
D.Sources of Receiving Education
第9题
There are a number of reasons (). Learning another language is important for both work and travel. It is also important for making real connections with other people. Lastly, it can give you a greater understanding of your own language.
Learning a foreign language would (). If you work in a foreign country, it will benefit you immensely if you can speak its language because then you would be able to work with all different types of employees, and this will give long-term career success.
Speaking a foreign language gives you (); it enables you to see how other people see the world around them. If you travel or work in a foreign country, think how much easier everything would be if you could speak the local language. It would be easier to find different places, ask for directions, and even order food.
Finally, if you speak a foreign language you will actually (). Other languages open our minds to new ways of thinking. For example, Eskimos have more words to describe snow and ice as it is such an important part of their lives.
Language is (). It is how we share our thoughts with the world. Without language, there would be no way to communicate and express ourselves. The more languages you know, the more ways you have to communicate and express yourself. This is why learning many languages should be important, and why one language simply won't do.
A. improve your own first language
B. definitely enhance your chances of getting a job
C. what makes us human
D. why you should learn a foreign language
E. understanding of a country's culture
第10题
"What did you learn in that course?" I'd ask.
"Well, the main thing was learning how to face an audience ... not to be inhibited(拘谨 )... not to be nervous Exactly, when you take a course in public speaking nowadays, you don' t hear much about grammar and vocabulary. Instead, you' re taught how not to be afraid or embarrassed, how to speak without a prepared script, how to read out to the live audience before you. Public speaking is a matter of overcoming your long-standing nervous inhibitions.
The same is true of writing. The point of the whole thing is to overcome your nervous inhibitions, to break through the invisible barrier that separates you from the person who' ll read what you wrote. You must learn to sit in front of your typewriter or dictating machine and read out to the person at the other end of the line.
Of course, in public speaking, with the audience right in front of you, the problem is easier. You can look at them and talk to them directly. In writing, you' re alone. It needs an effort of your experience or imagination to take hold of that other person and talk to him or her. But that effort is necessary -- or at least it' s necessary until you've reached the point when you quite naturally and unconsciously "talk on paper.
1.In the opinion of the author, public speaking is much easier than writing because().
A、public speaking requires less effort than writing
B、it' s unnecessary for you to write a lot for speech and you can say anything as you like
C、you face the audience directly in public speaking; while writing is otherwise
D、in public speaking, the audience have to listen to you whether they like it or not
2.The topic of the passage is().
A、how to be a good writer
B、how to be a good speaker
C、how to express yourself with your words
D、how to get rid of nervousness in public speaking
3.The public speech course mainly teaches students().
A、how to make an attractive speech using perfect grammar and vocabulary
B、how to express themselves exactly and vividly
C、how to collect data needed and organize it
D、how to get over their nervousness when making a speech
4.The similarity between making a public speech and writing is that().
A、you have to do a lot of preparation work beforehand
B、you should get over your nervous inhibitions
C、you should know grammar and vocabulary well to accomplish them
D、both of them have audience
5.The author of this passage probably is a ().
A、boss
B、politician
C、writer
D、professor